If you haven’t realized it by now, marketing a medical practice in the digital age is a team sport. How your patients get treated at the front desk can affect their online reviews almost as much as the quality of the doctor’s care.

In this educational module, you’ll learn 8 things you can do to ensure patient satisfaction and loyalty across the board. From putting on a smile to saying thank you, this 5-minute video will give you the springboard you need to start rocking customer service and treating patients like the valued customers they are.