About Us.

At Insight Training Solutions, we create learning environments where your employees can thrive. Whether you select an on-demand or live facilitated training solution for your medical practice, our educational coursework offers you an ongoing and complete solution to engage, educate and empower your team.

Since 2006, we have worked side-by-side with medical practice administrators, physicians, and support personnel to attract and retain patients, protect reputations online and develop employee engagement initiatives to reduce turnover and improve the patient experience. This real-world perspective and insight into the daily challenges faced by medical practices is the reason we created Insight Training Solutions.

Our in-person and online learning platform was developed in 2018 and built specifically to provide custom training solutions for medical practices.

We all know the world has changed and, for a lot of patients, their journey to your practice starts and ends online. Our training provides a framework for educating your team (including physicians) on how these changes affect your business and what we should all be doing to meet the expectations of today’s patients.

Meet The Team

Jennifer Thompson

More About Jennifer

Shawny Hargrove

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Sean McCullough

More About Sean

Manny Ocasio

More About Manny

Mission Statement.

At Insight Training Solutions, we empower organizations by providing innovative training solutions that deliver user-friendly, high-quality educational experiences that transform the workforce and position our clients as industry leaders.

Vision Statement.

We strive to become the number one training platform in the market, setting the standard for excellence in educational solutions and creating a lasting impact on the workforce of tomorrow. We envision a world where every company can build a stronger workforce.

Core Values

  1. Learner-Centric Approach: We prioritize understanding and addressing the unique needs of our learners, ensuring that our solutions drive their success.
  2. Innovation: We are committed to continuous improvement and innovation, always seeking new ways to enhance our training programs and streamline onboarding processes.
  3. Integrity and Trust: We build lasting relationships with our clients and partners based on transparency, reliability, and mutual respect.

What People Are Saying

“I liked that the staff was given an opportunity to write down their positive qualities and how they use them to provide great patient care.”

In-Person Trainee

“The content and flexibility to complete at my leisure, it was quick but informative. I am always open to a refresher in being my best to help our patients.”

Online Trainee

“I enjoyed being able to interact with co-workers and learn about their personality and their ideas on how to improve the patient experience.”

In-Person Trainee

“It was easy to follow and time-wise to do between patients, especially in our walk-in clinic, patients are not always scheduled.”

Online Trainee
manage stress

Training Designed for
the Busy Medical Practice

Training Designed for the Busy Medical Practice

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