Meet Your Team

Jennifer Thompson

President at Insight Training Solutions

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Corey Gehrold

Vice President of Client Strategy

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Susan Makowski

Client Success Manager & Lead Trainer

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About Us

At Insight Training Solutions, we create learning environments where your employees can thrive. Whether you select an on-demand or live facilitated training solution for your medical practice, our educational coursework offers you an ongoing and complete solution to engage, educate and empower your team.

Since 2006, we have worked side-by-side with medical practice administrators, physicians, and support personnel to attract and retain patients, protect reputations online and develop employee engagement initiatives to reduce turnover and improve the patient experience. This real-world perspective and insight into the daily challenges faced by medical practices is the reason we created Insight Training Solutions.

Our in-person and online learning platform was developed in 2018 and built specifically to provide custom training solutions for medical practices.

We all know the world has changed and, for a lot of patients, their journey to your practice starts and ends online. Our training provides a framework for educating your team (including physicians) on how these changes affect your business and what we should all be doing to meet the expectations of today’s patients.

Let’s get started.

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What People Are Saying

“I liked that the staff was given an opportunity to write down their positive qualities and how they use them to provide great patient care.”

In-Person Trainee

“The content and flexibility to complete at my leisure, it was quick but informative. I am always open to a refresher in being my best to help our patients.”

Online Trainee

“I enjoyed being able to interact with co-workers and learn about their personality and their ideas on how to improve the patient experience.”

In-Person Trainee

“It was easy to follow and time-wise to do between patients, especially in our walk-in clinic, patients are not always scheduled.”

Online Trainee

Training Designed for
the Busy Medical Practice

Training Designed for
the Busy Medical Practice

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