Pricing.

Our pricing is designed just like our training: simple, straightforward and useful.

Choose Your Option

Single Course Pricing.

For just $59 per person, you can begin training your employees with one of our healthcare-specific on-demand courses.

Overall Patient Experience: The NEW Approach to Customer Service

During the 5-part course, medical practice employees learn how customer service has evolved over the years, why every interaction impacts the overall success of the practice and actionable tips to turn those frowns upside down.

Communication Across Generations: Understanding Today’s Multigenerational Workforce

In this 6-part course, you’ll discover proven methods to understand and communicate to patients AND team members across various age ranges and generations. Each module focuses on enhancing communication to create better care.

Positive Power of Acronyms Tools to Enhance Your Daily Work Activities

In this 6-part course, your staff will uncover tools to create meaningful interactions with patients and coworkers. They’ll also learn how to diffuse difficult situations, become effective communicators, deliver great customer service and be a positive impact on the overall practice.

In this 5-part course, your team will discover their unique purpose for coming to work (called their “why”) and learn how each person’s “why” works together to build a successful patient experience. They’ll also learn that we each have our own unique brand and what happens when those brands come together to create the patient perception of the practice.

Public Relations Strategies: How to Get Your Doctor on the News Now

In this 6-part course, your team will discover how to use public relations to get your doctor on the news as a featured expert. We’ll provide step-by-step instructions and discuss strategies for navigating the newsroom maze, timing your news event to win coverage, and how to stay on message when the news anchor plays hardball.

In this 6-part course, you will explore self-reflection, goal setting, and action planning, participants will gain the knowledge and skills to enhance their well-being, create a supportive work environment, and reduce mental health stigma. Invest in your mental health and career success with this comprehensive and actionable course.

How to Be the Staff Member Your Doctor Can’t Live Without

Does your staff know how valuable they are to the practice and to the team? Do you struggle to keep them motivated? When your office is functioning like a well-oiled machine, and everyone’s on the same page, employees will want to come to work and deliver their best!

10 Steps To a Phenomenal Patient Experience: Customer Service Secrets for the Healthcare Team

In this educational module, you’ll learn how to create a phenomenal patient experience, strengthen job security, and discover customer service secrets for your entire team. This course will lay the foundation for building a thriving medical practice in the long-term.

Learn the IDEAL Feedback Method—a structured framework to deliver objective coaching that drives change without damaging relationships.

The Lean Healthcare Yellow Belt Certification Program provides healthcare professionals with a practical introduction to Lean principles, tools, and problem-solving methods.

In-Person & Digital Meeting

In-person training sessions and workshops can complement ongoing online training or act as standalone, interactive live events for your employees and leadership team. Cost may depend on a variety of factors including number of attendees, number of training sessions requested and distance.

Full-Service

Full-service packages start by combining the best of the online and in-person training options and then we add more team building activities, incentives, social media opportunities and goodies for employees. Cost may depend on a variety of factors including number of attendees, number of training sessions requested and distance.

What People Are Saying

“I liked that the staff was given an opportunity to write down their positive qualities and how they use them to provide great patient care.”

In-Person Trainee

“The content and flexibility to complete at my leisure, it was quick but informative. I am always open to a refresher in being my best to help our patients.”

Online Trainee

“I enjoyed being able to interact with co-workers and learn about their personality and their ideas on how to improve the patient experience.”

In-Person Trainee

“It was easy to follow and time-wise to do between patients, especially in our walk-in clinic, patients are not always scheduled.”

Online Trainee