How can a free oil change lead to increased employee engagement and enhanced patient experience at your practice?

One of our passions is going to conferences around the country (yes we know we’re marketing nerds!) to interact with practice managers and hear what they’re doing to engage their employees so that they can ramp up the patient experience within their practice.

In this week’s video, Jennifer discusses small incentives and rewards medical practice managers can offer new employees to keep them loyal and engaged (especially in the first three months where turnover can be particularly high) and ultimately preserve the quality and level of patient customer care.