10 Steps To a Phenomenal Patient Experience: Customer Service Secrets for the Healthcare Team
In this educational module, you’ll learn how to create a phenomenal patient experience, strengthen job security, and discover customer service secrets for your entire team. This course will lay the foundation for building a thriving medical practice in the long-term.
We consume products and experience services. The reality in healthcare is that patients have a choice of where to go for their medical care. And if they don’t have a great experience or, worse yet, have a bad one, they won’t be your patients for very long.
In this 13-minute video course, you’ll learn how to create a phenomenal patient experience, strengthen job security, and lay the foundation for building a thriving medical practice in the long-term.
