How can you take the core foundational beliefs of your medical practice and inculcate them among your employees?
According to global customer service leader Ritz Carlton, medical practices can take a page out of their award-winning playbook and apply it directly to their staff to enhance employee engagement and the patient experience.
What’s the magic formula?
Join Jennifer as she breaks down a simple technique that can help you drive home your practice’s guiding principles and make them accessible to your employees day in and day out.
For more on how to deliver customer service like the Ritz Carlton, check out our recent Insight Marketing Group podcast.