You already know that professional development is vital for your employees to gain new skills and usable knowledge, and the dividends in employee retention, improved customer service, and safety all help boost the bottom line of your practice. Investing in your employees spurs increased job satisfaction, and contentment, reducing employee turnover rates and new employee on-boarding costs, but with so many choices knowing where, and how, to spend those professional development dollars can be confusing. Insight Training Solutions can help you choose practical and cost-effective training to fit your goals, and stay within your budget.
Live vs. On-Demand
There are two directions to consider when choosing professional development for your employees: real-time facilitated education, and on-demand learning.
Live, or real-time facilitated learning offers solid, reliable benefits. This usually group-based learning is interactive, and allows the facilitator to receive immediate feedback, and the ability to alter the instruction to fit the needs of those learners present on any given day. It also allows for faster implementation of changes in the office workflow or policies, or to incorporate new ideas without lag time. But live learning has some drawbacks too – its typically more expensive, more difficult to train everyone consistently, and to train everyone in a timely manner. And because its not easily reproduced, it is more of a challenge to train new employees without deviating from the original training experience.
On-demand development is often more practical and employee friendly. On-demand is more cost effective too. The information is offered to all participants in a consistent manner, can be used in group training environments and in single learning experiences, and it’s more flexible to meet the needs of employees with varying schedules. It also makes onboarding new employees easier by offering standardized information.
It’s possible to combine the two development styles to offer the most benefit to staff. On-demand learning can be extended by including training discussions as part of facilitated weekly, monthly, or quarterly staff meetings, or as an after meeting addendum.