Delivering news that things are changing in your practice can be tough, but you’ll fare far better if you have a game plan. Communication with everyone in your practice to ensure they are familiar and comfortable with changes is key to avoiding rumors spreading. Higher morale means less turnover, more engagement, and a positive patient impact.

As a practice manager, you know that employee morale is important, and it affects every aspect of the day-to-day function of your practice. In this week’s video, Jennifer discusses the impact that rumors can have on your office morale.