Courses.
Each healthcare employee training course provides powerful and tactical examples, methods and solutions to engage, train and measure your team, ultimately improving the patient experience.
We continually add new courses. Most courses are available individually ($59 per course per individual) or as part of an annual subscription bundle (all courses unlocked for 12-months for $96 per individual).
Courses.
Each healthcare employee training course provides powerful and tactical examples, methods and solutions to engage, train and measure your team, ultimately improving the patient experience.
We continually add new courses. Most courses are available individually ($59 per course per individual) or as part of an annual subscription bundle (all courses unlocked for 12-months for $96 per individual).
Rockstar Customer Service:
8 Ways to WOW Patients
Rockstar Customer Service: 8 Ways to WOW Patients
In this educational module, you’ll learn 8 things you can do to increase patient satisfaction and employee loyalty. This 5-minute video provides the springboard employees need to start rocking customer care and providing patients 5-star service.
In this 5-part course, your team will discover their unique purpose for coming to work (called their “why”) and learn how each person’s “why” works together to build a successful patient experience. They’ll also learn that we each have our own unique brand and what happens when those brands come together to create the patient perception of the practice.
In this 6-part course, your team will discover how to use public relations to get your doctor on the news as a featured expert. We’ll provide step-by-step instructions and discuss strategies for navigating the newsroom maze, timing your news event to win coverage, and how to stay on message when the news anchor plays hardball.
In this 6-part course, you will explore self-reflection, goal setting, and action planning, participants will gain the knowledge and skills to enhance their well-being, create a supportive work environment, and reduce mental health stigma. Invest in your mental health and career success with this comprehensive and actionable course.
In-Person & Digital Meeting
In-person training sessions and workshops can complement ongoing online training or act as standalone, interactive live events for your employees and leadership team. Cost may depend on a variety of factors including number of attendees, number of training sessions requested and distance.
Full-Service
Full-service packages start by combining the best of the online and in-person training options and then we add more team building activities, incentives, social media opportunities and goodies for employees. Cost may depend on a variety of factors including number of attendees, number of training sessions requested and distance.